Can a safe deposit box be too safe?

A few months ago went to our neighborhood Wells Fargo to get a safe deposit box. After filling out the paperwork to lease a box & signing the entry cards, we went into the vault to open box number 123*. As we entered the vault, our friendly personal banker gave us a stern warning about not losing the keys because it would cost $125 to have the lock drilled. With his well practiced spiel delivered, he proceeded to insert our key into one lock and the bank's key into the second lock. He tried to turn both keys to open the box, but the keys wouldn't budge. "That shouldn't happen... I'm sure the other key will work fine." After a couple minutes of trying out various combinations of locks and keys, the box was still securely shut. Now looking rather defeated, our banker sheepishly suggested it might be easier for us all to go back to his desk to fetch a set of keys for a different lock box.

I didn't have the heart to ask the guy if they charge themselves $125 to drill the locks...

* Actual box number changed to protect the innocent.

A great bumper sticker.

"Try being informed instead of just opinionated."

Yet the message is probably lost on those to whom it most applies.